Since our world was impacted and turned upside down by COVID-19, we have seen how unprepared some businesses have been with their HR practices and disciplines. Not having the right systems, processes, documents, and knowledge in place has exposed businesses to risk, and meant that so many of them have had to scramble to get help or find help with HR.

Fortunately, we have been in a situation to help a lot of our clients out, as well as new businesses that our clients have referred us. I really appreciate these referrals, as there is nothing better in business than to be recommended by someone that loves what you are doing for them.

When I first started Hello Monday, the view of HR was – use it when you need help, or when the wheels start squeaking. I have now seen that shift and its times like these that all business owners – including myself – need to review not only sales, service, and products, but also their HR systems, processes, resources, and knowledge. People are a big part of any business, and we invest a lot of time and effort to recruit, train, and develop them. It only makes sense to have good HR processes in place to ensure that you get the best out of your people.

Businesses invest a lot into sales, marketing, business systems, and operations, yet they sometimes overlook HR or the impact HR can have when not done correctly. I have seen how underprepared some businesses are with HR as a result of COVID-19, and that they now recognise HR must be a part of their strategic planning going forward.

This planning starts from the operational parts of HR, through to the high-level aspects like workforce planning, culture and engagement, performance appraisals, engagement surveys, workforce planning, and leadership development. When businesses have strong HR practices in place, this reduces the guesswork for business owners and their leaders when HR issues arise, and when they have to manage things like a restructure, a disciplinary issue or investigation, discussions around employment agreement inclusions, and policies and guidelines to reflect the business or meet their legislative obligations.

The time is now to make HR a part of your new normal when it comes to doing business. Without the right HR help and advice in your business, you may not be able to reach your full potential as quickly as you want. Importantly, you don’t want to make a costly decision when you can talk to someone like us to give you the right advice.